PRIVACY POLICY

Effective date: 3 February 2026

PL BUILDERS LTD (“we”, “our”, “us”) respects your privacy and is committed to protecting any personal data that you provide.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website www.plbuilders.uk or contact us through the website.

1. WHO WE ARE

PL BUILDERS LTD  
Company Number: 11609789  
Registered in England & Wales  

Email: info@plbuilders.uk


2. WHAT INFORMATION WE COLLECT

When you contact us through our website, we may collect:

- Your name  
- Your email address  
- Your phone number (if provided)  
- Any message or details you submit  


3. HOW WE USE YOUR INFORMATION

We use your information only to:

- Respond to enquiries  
- Provide quotes for our services  
- Communicate with you about projects  
- Improve our services  

We do not sell or rent your personal data.


4. LEGAL BASIS FOR PROCESSING

We process personal data under the UK GDPR based on:

- Your consent when submitting a contact form  
- Our legitimate business interest in responding to enquiries and providing services  


5. DATA STORAGE AND SECURITY

We take reasonable steps to protect your personal information.  
Data submitted through the website is stored securely and only accessed when necessary.

We retain personal data only for as long as necessary to respond to enquiries or meet legal obligations.


6. SHARING OF INFORMATION

We may share limited personal data with trusted third-party service providers who support the operation of our website and services.

Website Hosting (Wix.com)  
Our website is built and hosted on the Wix.com platform. Wix may process certain technical and usage data on servers located outside the UK, including in Israel and the United States. Where such international transfers occur, appropriate safeguards are applied in accordance with UK data protection law.

Contact Forms (Wix Forms)  
If you contact us through a form on our website, the information you provide (such as your name, email address, phone number, and message) will be processed via Wix’s communication tools in order to respond to your enquiry.

Live Chat and AI Chat Services  
Our website may offer live chat and AI-assisted chat features (such as Wix Chat or Wix AI Site Chat). Messages and information submitted through these tools may be processed to provide customer support and improve our services.  
AI tools are used only for customer support purposes and do not produce legally significant decisions.

Bookings and Customer Requests  
If you use our booking or enquiry features (e.g., Wix Bookings), we may collect and process information necessary to manage appointments and provide requested services.

Analytics and SEO Tools  
We may use analytics and SEO providers (such as SE Ranking) to help us understand website traffic and improve our online visibility. These providers may collect technical usage data in accordance with applicable data protection safeguards.

Cookie Consent Management  
We use Usercentrics to manage cookie consent preferences and ensure compliance with UK and EU cookie regulations.

We do not share personal data for marketing purposes without your explicit consent.


7. YOUR RIGHTS

Under the UK GDPR, you have the right to:

- Request access to your personal data  
- Ask for correction or deletion  
- Withdraw consent at any time  

To request this, contact: info@plbuilders.uk


8. CONTACT

If you have any questions about this Privacy Policy, please contact:

Email: info@plbuilders.uk